Privacy Policy

1. Information We Collect

When you place an order or contact us, we may collect:

• Name and phone number (required for delivery)
• Delivery address
• Email address (optional, for order updates)
• Order details and purchase history

We also collect anonymized usage data (pages visited, device type) via Google Analytics and Microsoft Clarity to improve our website experience.

2. How We Use Your Information

• To process and deliver your orders
• To confirm orders via WhatsApp or phone
• To send shipping and delivery updates
• To respond to your inquiries and support requests
• To improve our website and services

3. We Do NOT Sell Your Data

DearBuys does not sell, rent, or trade your personal information to any third party. Your data is used solely for fulfilling your orders and improving our service.

4. Cookies & Analytics

We use cookies and tracking tools for:

• Google Analytics — anonymized traffic and behavior analysis
• Facebook Pixel — marketing optimization and retargeting
• Microsoft Clarity — session recording for UX improvement

You can disable cookies in your browser settings at any time.

5. Data Security

We store your data securely using industry-standard encryption (Supabase / PostgreSQL). All payments are Cash on Delivery — we never store card or banking credentials.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data

To make a data request, email us at dearbuys42@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of DearBuys after changes means you accept the updated policy.

8. Contact

For any privacy concerns: